GRoup Product Manager
Claude
Botes
“When you see only problems, you’re not seeing clearly.”
Objective
Results-driven Group Product Manager with 15 years of experience across a diverse range of industries, including Billing, Payments, Fintech, Marketing, Product Design & Supply Chain Management, Vehicle Tracking and Logistics. Seeking a leadership position as a Head of Product or Director of Product Management to leverage my expertise in developing and scaling innovative products. Skilled in identifying market opportunities, defining product vision and strategy, and leading cross-functional teams to deliver high-impact solutions that drive revenue growth and customer satisfaction. Adept at using user-centric design and data-driven insights to create compelling product experiences that meet and exceed customer expectations.
Experience
GROUP Product Manager, BACKbase, Amsterdam
Jan 2021 - Present
Developed and implemented the product strategy and vision for a new product line.
Successfully launched the product globally to banks and financial institutions, resulting in additional revenue growth.
Communicated and executed the product strategy to all stakeholders, including the organization, customers, and prospects.
Built and managed a high-performing product management team consisting of seven teams across three regions, fostering a culture of innovation and collaboration.
Led resource planning and set ambitious goals for the product team to deliver customer value.
Provided critical support for new sales and implementation initiatives, ensuring seamless customer experiences.
Lead Product Manager, backbase, Amsterdam
Mar 2019 - Dec 2020
Focused on scaling engagement channels for our Retail and Business - Mobile & Web - banking applications:
Managed a team of five Product Managers, setting priorities and defining the long-term product vision for each team.
Led the development and delivery of product roadmaps aligned with business objectives.
Established new communication and reporting processes for the value stream, improving transparency and alignment across teams and stakeholders.
Oversaw the professional growth and development of all Product Managers and Business Analysts in the department, serving as their people manager.
Snr. Mobile product manager, Backbase, Amsterdam
Sep 2016 - Feb 2019
Initiated the first mobile product development teams at Backbase for Retail Banking resulting in the successful delivery of over 200 banking features across payments, account management, transactions, and secure messaging.
Led four cross-functional mobile teams and UX designers in product development.
Oversaw the successful transition of the product from legacy hybrid code to native iOS and Android to align with company goals.
Increased time to market of project teams from 2 years to 6 months.
Successfully served customers including HSBC, Virgin Money, Central1, Citizens, KeyBank, State Employees Credit Union, HDFC, and Barclays.
product manager, PCH, China - Shenzhen
Nov 2013 - Aug 2016
Conceptualized, designed, and delivered a world-first mobile platform providing Apple and GoPro with supply chain transparency and sustainability insights.
Led three cross-functional teams based in China, South Africa, and Ireland, ensuring seamless collaboration and communication across multiple time zones and cultures.
Successfully implemented and oversaw the adoption of new technologies, including MS Azure Cloud Services, MeteorJS, MongoDB, NodeJS, Swift, and JavaScript, to support the company's transition to Cloud, Mobile, and Big Data technologies for its products and services.
business analyst, ALTRON, South africa - cape town
Mar 2013 - Oct 2013
Worked across two engineering teams on subscriber activity and fraud detection for Vodacom South Africa.
Principle Full Stack engineer, KRS, South africa - cape town
Jan 2007 - Feb 2013
Worked in agile team(s), specializing in SQL, C#, Java and service-oriented architectures, with a focus on billing, vehicle tracking and fleet management.
Years Experience
SKILLS
Leadership
Customer focused
Product management
Strategic thinking
Analytical
What I’m reading
History & Non Fiction Books
Education
MIT SloaN school of management
Artificial Intelligence: Implications for Business Strategy
2019
NCC Education (UK)
International Advance Diploma in Software Development
2008
NCC Education (UK)
International Diploma in Software Development
2007
Scrum Alliance
Certified Scrum Master
FLOW - Deloitte Digital
User Experience Design
Latest project
Digital Engage
Contact
Email: chassis_valiant_0p@icloud.com
Phone: +31 6 14 58 32 04
Address: Amsterdam, Netherlands